Security Policy

Security Policy Vsquare International SDN BHD

Effective Date: 12.01.2026

At V Square International Sdn. Bhd., we are dedicated to protecting the privacy and security of our customers, employees, and partners. This Security Policy outlines how we safeguard personal and sensitive information, ensuring that all interactions with our services are secure. By engaging with our products and services, you agree to the terms of this policy.

Data Protection and Privacy

We are committed to ensuring that all personal data is treated with the highest level of confidentiality and in compliance with applicable data protection laws, including the Personal Data Protection Act (PDPA) in Malaysia.

Types of Data Collected

We collect and process the following types of data:

Personal Information: Such as your name, email address, phone number, and shipping address when making purchases or using our services.

• Payment Information: Payment details such as credit card information, bank account numbers, and other financial data (only processed by secure, third-party payment processors).
• Usage Data: Information on how you interact with our website, products, and services, such as cookies, IP addresses, browser type, and device information.

How We Use Your Data

To process your transactions and provide the services you request.

To improve our services and website by analyzing user behavior.

To send promotional emails or updates (only if you have consented to receive them).

To comply with legal requirements and protect against fraud and other security risks.

Data Storage and Retention

We store your data securely using encrypted databases and access-controlled systems. Personal data is only retained for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the data is no longer needed, it will be permanently deleted or anonymized to ensure privacy.

Payment Security

Secure Payment Processing

We use third-party, PCI-DSS compliant payment gateways to process all financial transactions. This ensures that your payment details are encrypted and securely handled.

We do not store sensitive payment information, such as credit card numbers, on our own servers. All transactions are processed via trusted and secure payment processors.

Fraud Prevention and Monitoring

We monitor all transactions for suspicious activity. If any potentially fraudulent activity is detected, we will notify you immediately and take appropriate action, which may include suspending or canceling the transaction.

We use advanced encryption technologies (e.g., SSL and TLS) to secure online payments and protect financial data during transmission.

Website and Application Security

Encryption

All communications on our website, including login credentials and payment information, are protected using SSL (Secure Socket Layer) encryption. This encryption ensures that all data sent between your browser and our servers is encrypted and cannot be intercepted by unauthorized third parties.

Secure Access Control

Access to sensitive data and administrative features is restricted to authorized personnel only. We implement role-based access control (RBAC) to ensure that employees only have access to the data necessary for their role.

Passwords for accessing sensitive systems must be strong (minimum of 8 characters, including numbers, letters, and symbols) and are stored securely using hashed methods.

Regular Security Audits

We conduct regular security audits and vulnerability assessments on our website and internal systems to identify and address any potential security risks. Any identified vulnerabilities are promptly addressed to ensure the security of our systems and data.

Two-Factor Authentication (2FA)

We offer two-factor authentication (2FA) for user accounts with sensitive information (e.g., for administrators or high-value transactions) to add an extra layer of security.

Employee Security Awareness

Staff Training

All employees are regularly trained on data protection and cybersecurity best practices, including how to recognize phishing attempts, avoid malware, and manage passwords securely.

Employees are required to sign confidentiality agreements to protect any sensitive customer data they may come into contact with.

Insider Threat Prevention

We have strict internal policies and monitoring systems in place to detect and prevent unauthorized access or misuse of data by employees.

Any breaches of security protocols will result in disciplinary action and could lead to termination or legal consequences.

Customer Rights and Control

Access to Your Information

You have the right to request access to your personal data and review what information we have collected about you. If any information is incorrect or outdated, you can request an update.

You also have the right to request the deletion of your personal data, subject to legal obligations.

Opt-Out of Marketing Communications

If you no longer wish to receive promotional emails or newsletters, you can opt out by following the unsubscribe link in the email or by contacting us at company@vsquareinternational.in.

Third-Party Services and Links

Third-Party Providers

We may share your personal data with trusted third-party service providers (such as payment processors, shipping companies, or marketing platforms) in order to deliver the products and services you have requested.

These third parties are required to adhere to strict security standards and use your data solely for the purpose for which it was shared.

We ensure that all third-party providers comply with our data protection standards and only use your data for legitimate business purposes.

External Links

Our website may contain links to external sites. We are not responsible for the privacy practices or security policies of third-party websites.

We encourage you to review the privacy and security policies of any website you visit outside of our platform.

Data Breach Response Plan

Immediate Action

In the event of a data breach or security incident, we will take immediate action to investigate and resolve the issue.

This includes notifying affected customers as soon as possible and providing them with the necessary information to mitigate potential risks.

Reporting a Breach

If you suspect that your account or personal data has been compromised, please contact us immediately at company@vsquareinternational.in. We will investigate the situation and take appropriate action to protect your data.

Retention and Disposal of Data

We will retain your personal data for no longer than necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, it will be securely disposed of or anonymized to prevent unauthorized access.

Contact Us

If you have any questions or concerns regarding our Security Policy, please contact us:

• E-Mail: company@vsquareinternational.in
• Phone: +60-1168687741
• Address: Level 3, Menera City One, Letter Box No.: CP3-01, No.: 3, Jalan Munshi Abdullah - 50100, Kuala Lumpur, W.P. Kuala Lumpur, Malaysia.