Privacy Policy

Privacy Policy Vsquare International SDN BHD

Effective Date: 12.01.2026

At V Square International Sdn. Bhd., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We collect various types of personal information to provide and improve our services, including:

Personal Information You Provide:

• Account Registration: When you create an account on our website, we may collect your name, email address, phone number, and billing information.
• Order Information: When you make a purchase, we collect details such as your shipping address, payment information (credit card details), and order history.
• Customer Support: If you contact us for customer service, we may collect information related to your inquiries, complaints, and support tickets.
• Information Collected Automatically: Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to gather information about your interactions with our website, including IP address, browser type, device type, pages visited, time spent on our website, and geographic location.
• Analytics Data: We may use third-party analytics services (e.g., Google Analytics) to collect information about how you use our website.

How We Use Your Information

We use the collected information for various purposes, including:

• To Provide Services: To process and fulfill your orders, provide customer support, and manage your account.
• To Improve Our Services: To analyze trends, monitor site performance, and improve user experience.
• To Communicate with You: To send you transactional emails (order confirmations, shipping updates), promotional messages, newsletters, and other marketing communications (you can opt out of marketing emails at any time).
• To Personalize Your Experience: To tailor content, recommendations, and ads based on your preferences and browsing behavior.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We respect your privacy and do not sell or rent your personal data to third parties. However, we may share your information with the following:

• Service Providers: We may share your information with trusted third-party companies that assist us with business operations, such as payment processors, shipping companies, and marketing agencies. These service providers are required to protect your data in accordance with our privacy standards.
• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

Data Retention and Security

We take the security of your personal information seriously. We employ industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure payment gateways.

However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Data Protection Rights

Depending on where you live, you may have certain rights regarding your personal data.

These may include:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal data.
• Deletion: You can request that we delete your personal information under certain circumstances.
• Opt-out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of any promotional email.
• Withdrawal of Consent: You have the right to withdraw consent for the processing of your data at any time, where applicable.
• Objection to Processing: You may object to the processing of your personal data for specific purposes, such as direct marketing. To exercise any of these rights, please contact us at company@vsquareinternational.in.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site usage, and show personalized content and advertisements. You can manage your cookie preferences by adjusting your browser settings or using a cookie consent tool on our website. For more detailed information about how we use cookies and tracking technologies, please refer to our Cookie Policy.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our records.

International Transfers

If you are accessing our website from outside of Malaysia, please be aware that your personal information may be transferred to, stored, and processed in Malaysia or other countries where we or our service providers operate. By using our website or services, you consent to the transfer of your personal data to countries with different data protection laws than your own.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

• E-Mail: company@vsquareinternational.in
• Phone: +60-1168687741
• Address: Level 3, Menera City One, Letter Box No.: CP3-01, No.: 3, Jalan Munshi Abdullah - 50100, Kuala Lumpur, W.P. Kuala Lumpur, Malaysia.